Question 1

What are FENSA certificates?

Accepted Answer

FENSA certificates are all the proof you need that your window and door installation was carried out in accordance with Building Regulations and uses energy efficient products. A FENSA certificate is a declaration from the fitter or company of this, as they are able to self-certify that. Homeowners will want to keep hold of their FENSA certificate as evidence of this.

Question 2

What is FENSA?

Accepted Answer

FENSA is a government-authorised scheme that monitors the compliance of window and door installations according to Building Regulations. FENSA's Approved Installers across the country include national brands, small companies and sole trades. These installers are able to self-certify that the work they have carried out is compliant, so they can present the homeowner with a FENSA certificate when the job is done.

Question 3

When did FENSA start?

Accepted Answer

FENSA started in April 2002, as the first and most well-known Competent Person Scheme for the window and door installation industry in the UK. Its creation was authorised by the government to monitor the compliance of replacement windows and doors in line with Building Regulations, as Approved Installers are able to self-certify when the work has been carried out.

Question 4

What does FENSA stand for?

Accepted Answer

FENSA stands for Fenestration Self-Assessment Scheme. It is the first and most well-known Competent Person Scheme for replacement windows and doors. FENSA Approved Installers are able to self-certify that a completed installation uses energy efficient products and meets Building Regulation approval. That's why FENSA and its installer stand for compliant, energy efficient installations for homeowners.

Question 5

What does a FENSA certificate look like?

Accepted Answer

A FENSA certificate looks like most certifications you would expect to see. It features the FENSA logo prominently and will include your address and the number of windows and/or doors installed. On the certificate you will see your FENSA installer's name and registration number, and a statement that the work is compliant with Building Regulations.

Question 6

What does a FENSA certificate look like?

Accepted Answer

A FENSA certificate looks like most certifications you would expect to see. It features the FENSA logo prominently and will include your address and the number of windows and/or doors installed. On the certificate you will see your FENSA installer's name and registration number, and a statement that the work is compliant with Building Regulations.

Question 7

What does FENSA cover?

Accepted Answer

FENSA covers replacement windows, doors, roof windows and roof lanterns of a property to ensure they are compliant with Building Regulations and fitted using energy efficient products. A FENSA Approved Installer will be able to self-certify when the replacement is complete and present a FENSA certificate. FENSA does not cover conservatories, porches, new builds, extensions, repairs or commercial properties.

Question 8

What is FENSA registered?

Accepted Answer

FENSA registered is the term used to refer to FENSA Approved Installers. When an installer is registered with FENSA, they are able to self-certify when the job is done and give a FENSA certificate to show that the replacement windows and doors that have been fitted are compliant with Building Regulations. To become FENSA registered, installers must complete an application process.

Question 9

Does FENSA cover conservatories?

Accepted Answer

FENSA does not cover conservatories. FENSA's Approved Installers are able to self-certify the installations of replacement windows, doors and roof windows. FENSA does not cover conservatories, porches, extensions, new builds and other repairs and improvements.

Question 10

What work does FENSA monitor?

Accepted Answer

FENSA monitors work including replacement windows, doors, roof windows and roof lights. When this work has been carried out, FENSA Approved Installers can self-certify that the installation meets Building Regulations guidelines for energy efficiency.

Question 11

What work does FENSA not monitor?

Accepted Answer

FENSA does not monitor work such as conservatories, porches, new builds, extensions, repairs and commercial properties. FENSA Approved Installers are only able to present a FENSA certificate for replacement windows and doors. FENSA cannot self-certify that conservatories or other works meet Building Regulations approval.

Question 12

How to find a FENSA Approved Installer?

Accepted Answer

You can find a FENSA Approved Installer on the FENSA website. You can search for a registered company or sole trader by postcode, to find local fitters near you; or if you know their trading name or registration number, you can search for FENSA Approved Installer specifically. When you have found your Approved Installer, you can request a quote for your chosen replacement products.

Question 13

Where can I find a FENSA Approved Installer?

Accepted Answer

You can find a FENSA Approved Installer by searching online on the FENSA website. With the postcode search, you can check your local area to find the closest registered companies or individuals you can fit your replacement windows or doors and self-certify that the installation meets Building Regulations approval. You can also search by installer name or FENSA registration number if you would like to find a specific FENSA Approved Installer to work with.

Advice for homeowners

Meet your
FENSA Advisor

This is Harry.

You might recognise him from our TV ad.

Harry's advice

Popular Patio Door Styles

How Secure Is Your Back Door?

Aluminium Front Doors vs Composite Doors

Most Popular Window Styles

FENSA Approved Installer Demand During The Pandemic

Social media

What to check before appointing an installer